Privacy Policy

Privacy Policy for Organised by Nikki

1. This Privacy Policy explains how Organised by Nikki collects, uses, stores, and protects your personal information when you use my Professional Organising services. I am committed to safeguarding your privacy and complying with the UK GDPR and the Data Protection Act 2018. 

By using our services, you agree to the practices described in this policy.

2. I may collect the following types of personal data:

• Contact Information — Name, address, email, phone number, social media handles.

• Service Information — Details about your home, workspace, belongings, organisational needs, and project goals.

• Payment Information — Invoices, transaction records (processed securely via third‑party payment providers; I do not store card details).

• Communications — emails, messages, consultation notes.

• Website Usage Data — IP address, browser type, cookies, analytics (if applicable).

3. How I use your information/personal data:

• Provide Professional Organising Services

• Manage bookings, consultations, and project planning

• Communicate with you about your project

• Process payments and issue invoices

• Improve my services and website

• Maintain internal records and comply with legal obligations

4. I process your data under the following lawful bases:

• Contractual necessity — To deliver the services you request

• Consent — For optional communications or photos of your space

• Legitimate interests — Improving services and business operations

• Legal obligation — Tax, accounting, and regulatory requirements

5. I do not sell your data. I may share your information only with:

• Trusted service providers (e.g., payment processors, digital storage providers)

• Professional partners only with your explicit consent

• Legal or regulatory authorities when required by law

• All third parties must comply with UK GDPR.

6. I take appropriate technical and organisational measures to protect your data, including:

• Secure digital storage

• Password‑protected systems

• Limited access controls

• Encrypted communication tools where available

• Physical notes or documents are stored securely and destroyed when no longer needed.

7. How Long do I Keep Your Data. I retain personal data only as long as necessary:

• Client records: Typically 6 years (for accounting and legal compliance)

• Project notes/photos: Until the project is complete or consent is withdrawn

• Emails and messages: As needed for service delivery

• You may request deletion at any time unless legal obligations require retention.

8. Your Rights Under UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact me using the details below.

9. Photos, Before/After Images & Testimonials. I will never take or use photos of your home or belongings without your explicit written consent. You may withdraw consent at any time.

10. Cookies & Website Tracking (if applicable). I may use cookies to improve your browsing experience and analyse website performance. You can manage or disable cookies through your browser settings.

11. Children’s Privacy. My services are not directed at children under 16. I do not knowingly collect children’s data without parental consent.

12. Contact me if you have questions or wish to exercise your data rights, contact:  

Organised by Nikki-  Email: organisedbynikki26@gmail.com /  Phone: 07903 216875 / Address: 58 Stafford Road, Ruislip, HA4 6PH

13. Updates to This Policy. I may update this Privacy Policy from time to time. The latest version will always be available on my website.