Introduction
These Terms & Conditions govern your use of the Professional Organising services provided by Organised by Nikki. By engaging with my services, you agree to be bound by these terms.
Services
I provide professional organising services tailored to your needs, including home and workspace organisation, decluttering, and project planning. All work is undertaken with care, detailed planning and with confidentiality.
Professional Standards
I am CPD certified. I am fully insured to work in your home. I am DBS checked (certificate can be provided on request). I am ICO Registered.
Booking and Payment
Quotes are estimates only
Bookings must be confirmed in writing via email or other agreed communication. A 50% non refundable deposit is required to secure your booking. Your session is not confirmed until the deposit has been received.
Payment terms will be outlined in the invoice. Final Payment is due within the specified timeframe.
Payment can be made by bank transfer. Late payments may result in future bookings being paused until the balance is cleared.
Client Responsibilities
You agree to provide accurate information about your needs and spaces.
You will ensure access to the premises at agreed times.
You are responsible for securing any valuables or sensitive items during the organising process.
Cancellation and Rescheduling
Cancellations must be made at least 48 hours in advance. Cancellations made less than 48 hours before the session will be charged in full.
If I need to reschedule due to illness or unforeseen circumstances, your deposit will be transferred to a new date.
Rescheduling is subject to availability.
Mileage and travel
Mileage and travel within 1 hour 20 mins from Ruislip is included. Mileage/Travel beyond this is charged at 55p per mile, calculated as a round trip.
Working together
You remain in control of all decisions about what items stay and what items go. I will never dispose of anything without your permission. I do not take items from your home without your say. We will walk through the space together at the start of the session so you know what to expect. Please note the process starts by moving items out, sorting them, then you deciding what stays, what goes and I then sort the remaining items.
Safety, Care and Access
You are responsible for ensuring the space is safe to work in. I take care when handling your belongings and will always work respectfully. Accidents are rare but can happen. I will always try to not break anything, but I cannot accept liability for accidental damage unless caused by negligence. If an area is unsafe or access is restricted, I may not be able to complete the session.
Cleaning
A light surface clean is included in any area I organise. This may include wiping shelves, drawers or surface's before items are returned.
Confidentiality
I will keep all client information confidential and will not disclose it to third parties without your consent, except as required by law. Photos may be taken to track progress. Written permission will be requested before any images are shared on my website or social media. No identifying details will ever be shown.
Results and Expectations
Every home is different and results vary depending on the volume of belongings, decision making, pace and available time. I cannot guarantee specific outcomes such as resale values, exact timescales or long term maintenance.
Liability
While I strive to provide high-quality services, Organised by Nikki is not liable for any damage, loss, or injury arising from the organising process.
You agree to indemnify and hold harmless Organised by Nikki from any claims related to your use of the services.
Intellectual Property
All materials, plans, and documents provided remain the property of Organised by Nikki unless otherwise agreed.
Governing Law
These terms are governed by the laws of the United Kingdom.
Changes to Terms
I reserve the right to update these Terms & Conditions. The latest version will be available on my website.
17. Contact
For questions or concerns regarding these Terms & Conditions, please contact:
Organised by Nikki- Email: organisedbynikki26@gmail.com / Phone: 07903 216875 / Address: 58 Stafford Road, Ruislip, HA4 6PH
By using my services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.